FREE DELIVERY via Cash on Delivery!

Frequently Asked Questions INTERNATIONAL


DO YOU SHIP INTERNATIONALLY?

Yes, we offer FREE WORLDWIDE SHIPPING on most items unless otherwise specified.  

 

HOW LONG WILL IT TAKE FOR MY ITEM TO ARRIVE?

Coco's Cart offers worldwide shipping and partners with global merchants and artisans in order to provide you the best prices and the most trending products. This means that your order is shipped from countries such as UK, US, EU, Canada, China, Japan etc.via our partnership with various trusted courier service companies.

Because we ship directly from our partners in these countries and due to factors that often affect international shipments, such as high product demand, holidays, customs and weather delays, we can only offer an estimate of shipping times unless otherwise specified in the product page. Average shipping time is 2-3 weeks but, it can take up to 4 weeks on rare occasions. International orders can take up to 4-7 weeks (SEE Shipping page for guidelines & estimated shipping times per location).

Please DO NOT WORRY if it does not arrive immediately, it's just on its way. :-)

 

HOW CAN I TRACK MY ORDER?

The tracking information associated with your order will be sent in your shipping confirmation email. If you didn’t receive or cannot find your shipping confirmation email, please email us at info@cocoscart.com along with your order # and we will send you your tracking information directly.

 

WHAT SHOULD I DO IF I NEED TO CHANGE MY SHIPPING INFO / SIZE / VARIANT / QUANTITY?

In case you made any mistake in your order, please email us immediately at info@cocoscart.com along with your order #, as orders are processed within 1-2 days upon purchase. Once orders are processed, it is already out of our control and we cannot guarantee your order details will be corrected.

 

GOT A QUESTION?
You may visit our FAQs page, contact us directly through our Contact Us Form or email us at info@cocoscart.com.